Hire Top CSRs in Construction: Better Quality, Less Money
Looking for experienced CSRs in construction who understand U.S. clients and project workflows? OfficeTwo connects contractors with skilled, bilingual remote Customer Service Representatives trained to manage client communications, schedule site visits, and streamline operations. Our construction CSRs work U.S. hours, integrate seamlessly with your on-site and project management teams, and deliver quality talent for half the cost of hiring in the U.S.
Trusted by fast-growing companies
Why Hire Construction CSRs in Argentina?
Whether you’re a roofing company, general contractor, or construction supplier, great communication keeps every project moving forward. Our remote CSRs in construction help you manage client relationships, organize schedules, and streamline your operations so you can stay focused on building.
Reliable, Cost-Effective Customer Support
Access skilled, bilingual CSRs: all at 50–70% less than U.S. hiring costs. Quality talent, proven performance, half the expense.
Integrated Into Your Day-to-Day Operations
Your construction CSRs work your U.S. business hours, use your tools (like JobNimbus, Procore, or Monday.com), and collaborate seamlessly with your on-site teams. They’re remote, but they operate like part of your crew.
Aligned Time Zones, Real-Time Collaboration
Because LatAm professionals work in U.S.-aligned time zones, communication happens live—not overnight. Your CSR can handle client calls, coordinate site visits, and support project teams in real time.
Strong English & Cultural Fit
We screen every candidate for English fluency, customer empathy, and professional communication. The result? Construction CSRs who can confidently interact with U.S. homeowners, vendors, and project managers — no translation needed.
Real Construction Industry Experience
Our talent pool includes CSRs who’ve supported roofing companies, home builders, contractors, and restoration firms. They understand the construction process from lead intake to job completion — and how to keep clients informed at every stage.
Fast, Low-Risk Hiring
We handle sourcing, screening, and onboarding so you can start interviewing top CSR candidates within days. No upfront fees — hire only when you find the right fit.
Pre-Vetted Candidates in Two Weeks
We carefully select the top three candidates for your role, matching your needs in skill, experience, and cultural fit. Within just 20 days, you’ll be interviewing proven professionals from leading construction and service companies.
CSR
What can a Remote CSR in Construction Do?
Your CSR in construction acts as the communication hub between your clients, field crews, and office team — keeping every detail on track from estimate to project closeout.
A construction CSR can help with:
- Handling inbound calls, emails, and customer inquiries
- Scheduling site visits, inspections, and follow-ups
- Updating CRMs and project management tools (JobNimbus, Procore, Monday.com)
- Preparing estimates, service tickets, and job status updates
- Coordinating with project managers, estimators, and field technicians
- Collecting customer feedback and supporting warranty or service requests
Looking for customer service representatives fluent in your construction software and processes?
CSR
Why OfficeTwo For a CSR in Construction
We’re more than recruiters — we’re your full-service construction staffing partner, delivering end-to-end solutions to help you hire, onboard, and retain exceptional Customer Service Representatives who strengthen your client relationships and streamline project communication.
- Outsourced CSR, In-House Impact: Your construction CSR works as a true member of your team — managing client communication, scheduling, and service requests — without the full-time overhead costs.
- Dedicated Operational Support: From recruitment to HR and tech setup, we handle every detail so you can focus on what you do best: building projects and growing your business.
- Fully-Equipped Workspace: Every CSR operates from a secure, modern office environment with dual monitors, high-speed internet, headsets, and access to your communication tools for seamless collaboration.
- All-Inclusive Payroll & Compliance: We take care of payroll, compliance, and international contracts — all bundled into one transparent monthly invoice, with zero hidden fees.
- Account Management & Ongoing Support: You’ll have a dedicated account manager ensuring smooth onboarding, consistent performance, and proactive communication for long-term success.
- Streamlined Onboarding Process: From software setup to CRM access and internal communication tools, our team ensures your remote CSR in construction is fully integrated and productive from day one.
Our Hiring Process
Hiring the right CSR in construction shouldn’t take months. With OfficeTwo, you can meet pre-vetted candidates and build your customer support team in just a few weeks. Here’s how it works:
1. Tell us what you need
Share your goals, budget, and the exact skills you’re looking for — whether it’s client communication, scheduling support, or service coordination. We’ll tailor your remote staffing plan around your construction business needs.
2. We Source & Pre-Screen Candidates
Our recruiters handpick top Customer Service Representatives from Latin America, pre-vetting each for construction experience, English fluency, and cultural fit with U.S. companies.
3. You Meet the Finalists
Within days, you’ll interview 2–4 of the best matches for your CSR role. Each candidate is pre-vetted and bilingual
4. We Set Up Everything
Once you’ve chosen your hire, we handle the full setup: workspace, HR, compliance, payroll, and onboarding — so your remote CSR in construction can start strong from day one.
5. Your Team Starts Working
Your new CSR joins your day-to-day operations, working U.S. hours and collaborating with your office and field teams in real time. Seamless communication, zero downtime.
6. We Stay Involved
Our support doesn’t stop after onboarding. We provide ongoing performance check-ins, HR management, and retention strategies to ensure your construction CSR remains engaged and effective long-term.
Transparent Compensation, Real Savings
When you hire remote CSRs in construction through OfficeTwo, you get the same quality talent at a fraction of U.S. hiring costs. Our compensation model is transparent, competitive, and built to help you scale sustainably.
| Role | Avg US Salary (Monthly) | OfficeTwo Salary (Monthly) | Monthly Savings | % Savings |
|---|---|---|---|---|
| Marketing Manager | $8,000 | $4,000 | $4,000 | 50% |
| Estimator | $6,500 | $3,200 | $3,300 | 51% |
| Account Manager | $6,000 | $2,800 | $3,200 | 53% |
| Social Media Manager | $5,000 | $2,700 | $3,200 | 46% |
| Project Manager | $6,000 | $3,000 | $3,000 | 50% |
| Jobtread Specialist-Data Analyst | $6,500 | $3,000 | $3,500 | 54% |
| CSR | $4,500 | $2,500 | $2,000 | 44% |
| Production Manager | $10,000 | $4,200 | $5,800 | 58% |
| Office Manager | $5,000 | $2,700 | $2,300 | 46% |
| ** includes OfficeTwo fees |
Other roles You Can Find
Estimator
Project Manager
Production Manager
Marketing Manager
Social Media Manager
JobTread Analyst
Office Manager
Frequently Asked Questions About Hiring a CSR in Construction
What is a CSR in Construction?
How do remote construction CSRs collaborate across borders?
What tools do your CSRs typically use?
We source candidates experienced with the most common tools used in the construction industry, including JobNimbus, Procore, Buildertrend, Monday.com, Salesforce, and HubSpot. We can also match you with professionals familiar with your specific CRM or scheduling software.